Untold is an online gaming platform with valid licenses from the UKGC and the Malta Gaming Authority. It’s also regulated by the Swedish Gaming Authority – Spelinspektionen. As we’ve mentioned before, seeing that a provider we’re about to review possesses a UK license makes our job that much easier. Licenses provided by Great Britain’s Gambling Commission serve as useful measures that give you an approximate idea of what to expect.
Untold livechat customer service is provided to all users of the website from 9:00 and 23:00 GMT. The company calls these employees “pathfinders” in reference to their function on the website. There’s also an Email address provided, but no phone number.
Overall, Untold is one of the leaders of the industry when it comes to free stuff and promotions. They offer 777 free spins in their welcome package.
Your first deposit of at least 20 pounds earns you 150 guaranteed Untold free spins. The new player will receive 200 more spins upon their second deposit, and the third deposit will bring 300 spins for free.
But that still comes to just 650 spins. Untold will throw the rest of the spins in (127 more) if those first 3 deposits totaled £100 or more, bringing the overall number to 777. You will have to contact customer support to claim the last 127 free spins.
The company also has an Untold welcome offer for the high-rollers in our midst. Their first deposit can earn them a 100% bonus up to a whopping £3,333.
Untold features a wide variety of video slots games and classic slots from the world’s leading gambling software developers such as Pragmatic Play, NetEnt, and Yggdrasil.
The slots games presented on the website have their respective RTP (Return To Player) percentages displayed on their thumbnails when scrolling through. They can be played for real money at once or taken for a test drive first before committing.
There are also live dealer casino rooms where you can play various games with actual dealers tuning in live in front of a casino table.
Untold offers secure deposits and withdrawals by using Visa, MasterCard, Neteller, Skrill, Upay, and more. The minimum amount of money you can deposit is £10, while the maximum one-time deposit is set at £2000.
Untold withdrawal methods are the same as the methods for depositing. The top limit for withdrawals is set at £1000. Withdrawals over £2000 in value have to go through additional verification procedures to protect both the company and the players from hackings and identity theft.
We reviewed the Untold online casino and found it perfectly viable for recommending it to our readers. The platform appears secure, it’s properly regulated and controlled, and offers impressive promotions and bonuses to newcomers. We’re more than glad to include Untold in our list of verified online gambling providers.